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Further Information & Support

There are various community and government agencies and groups that can offer you further support and information. The following list provides the details of some organisations that provide various support services and/or information. The list is, however, by no means extensive, as there are numerous other services that you might find helpful. Several of the agencies listed below can help you to find the most appropriate service for you and your children.

Where to find support and/or information

Aboriginal and Torres Strait Islander Services

Legal Services

New South Wales

  • Sydney Regional Aboriginal Corporation Legal Service
    (02) 9318 2122

  • Aboriginal Legal Service (NSW/ACT) Limited
    (02) 8303 6600 (Criminal Law)
    (02) 8836 3444 (Care and Protection Service)
    1800 826 966 (Prisoner and Family Support Unit)
    www.alsnswact.org.au

Northern Territory

  • North Australian Aboriginal Legal Aid Service
    (08) 8981 5266
    (08) 8982 5100

  • Central Australian Aboriginal Legal Aid Service Incorporated (CAALAS)
    (08) 8950 9300
    (08) 8962 1332
    www.caalas.com.au

  • Mitwatji Aboriginal Legal Services
    (08) 8987 1300

Queensland

  • West Queensland Aboriginal and Torres Strait Islanders Corporation for Legal Aid
    (07) 4743 7448
    (07) 4743 7033

  • Aboriginal & Torres Strait Islanders Corporation for Legal Services (QEA)
    (07) 3025 3800
    www.atsils.com.au

  • Ipswich Regional Aboriginal and Torres Strait Islander Corporation for Legal Services
    (07) 3812 2772

  • Aboriginal and Torres Strait Islanders Corporation of Legal Services Rockhampton
    (07) 4927 5711

  • Mackay and District Aboriginal and Torres Strait Islander Corporation for Legal Services
    (07) 4953 4058

  • Townsville and District Aboriginal and Torres Strait Islander Corporation for Legal Services
    (07) 4722 5111

  • TSNP Torres Strait Islanders Corporation for Legal Services (TI)
    (07) 4069 1562

South Australia

Tasmania

Victoria

  • Victorian Aboriginal Legal Services Cooperative Ltd (VALS)
    (03) 9419 3888
    www.vals.org.au

Western Australia

Other services

Counselling and Mediation Services

Domestic and Family Violence Services

Child Protection

  • TAS: Child Protection Advise and Referral Service (CPARS)
    1300 737 639

  • TAS: Child Abuse Prevention Service Inc
    1800 688 009
    www.education.vic.gov.au

  • VIC: Child Protection Crisis Service
    13 12 78

  • NSW: Department of Community Services Helpline
    13 21 11

  • SA: Child Abuse Report Line
    13 14 78

  • WA: Department for Community Development (Head Office)
    (08) 9222 2555
    (08) 9223 1111 (After Hours)
    www.dcp.wa.gov.au and www.communities.wa.gov.au

  • QLD: Departmental of Child Safety (Head Office)
    (07) 3224 8045
    (07) 3235 9999 (Crisis Care)
    1800 177 135 (After Hours)
    www.communities.qld.gov.au

  • NT: Child Abuse Reporting Hotline
    1800 700 250

  • ACT: Mandated Reporters
    1300 556 728
    1300 556 729 (General Public)
    1300 556 729 (Crisis Service)

Domestic Violence Crisis Services

  • TAS: Domestic Violence Crisis Service
    1800 633 937

  • VIC: Women's Domestic Violence Crisis Service of Victoria WDVCSV
    1800 015 188 or (03) 9322 3555
    www.wdvcs.org.au

  • NSW: Domestic Violence Line
    1800 656 463

  • ACT: Domestic Violence Service
    (02) 6280 0900

  • SA: Domestic Violence Crisis Service
    1300 782 200

  • SA: Domestic Violence Helpline (for men and women)
    1800 800 098

  • WA: Crisis Care
    (08) 9223 1111 (or1800 199 008)

  • WA: Women's Domestic Violence Helpline
    (08) 9223 1188 (or1800 007 339)

  • QLD: Domestic Violence Helpline
    1800 811 811

  • QLD: Immigrant Women's Support Service
    (07) 3846 5400

  • NT: Darwin Crisis Line
    1800 019 116

  • NT: Aboriginal Family Support Line
    (08) 8953 4488

  • NT: Men's Domestic Violence Helpline
    1800 000 599

Legal Help

Law Society

Legal Aid

Migrant Services

  • Centrelink (for Non-English speakers)
    13 12 02

  • Federation of Ethnic Communities' Councils of Australia
    (02) 6282 5755
    www.fecca.org.au

  • Telephone Interpreting Service
    13 14 50
    www.immi.gov.au/tis

  • State Services

Police Attendance

  • EMERGENCY in all States and Territories
    000

  • General Police Attendance in all States and Territories
    13 14 44
  • Individual State Contacts
    • TAS: Family Violence Response and Referral Line
      1800 633 937

    • VIC: Family Violence Unit
      (03) 9247 6920

    • NSW: Violence Against Women Specialist Unit
      (02) 9716 2061

    • ACT: Domestic Violence Crisis Service
      (02) 6280 0900

    • SA: Child and Family Investigation Section
      (08) 8207 6034

    • WA: Police Domestic Violence Unit
      (08) 9356 0555

    • QLD: State Domestic Violence Coordinator
      (07) 3234 2120

    • QLD: Domestic Violence Telephone Service
      1800 811 811

Women's Services

Parent Help Lines

  • Parentline Queensland and Northern Territory
    1300 30 1300 (cost of a local call)8am to 10pm, seven days a week
    www.parentline.com.au

  • Parent Helpline South Australia
    1300 364 100 (cost of a local call) 24 hours a day, seven days a week
    www.parenting.sa.gov.au

  • Parentline New South Wales
    1300 1300 52 (cost of a local call) 24 hours a day, seven days a week
    www.parentline.org.au

  • Parent Help Centre Western Australia
    (08) 6279 1200 or 1800 654 432 (free for STD callers) 24 hours a day, 7 days a week
    www.communities.wa.gov.au

  • Parentline Australian Capital Territory
    (02) 6287 3833 (cost of a local call) 9am to 9pm, Monday to Friday
    www.parentlineact.org.au

  • Parentine Line Tasmania
    1300 1300 52 (cost of a local call) 24 hours a day, 7 days a week
    www.parentline.org.au

Other Services
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